BVN AIR USA Privacy Policy
Effective Date: [10.06.2025]
Last Updated: [04.07.2025]
BVN Air (“Company”, “we”, “our” or “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit our website, contact us, or purchase our products and services.
This Privacy Policy complies with the following regulations and guidelines:
- General Data Protection Regulation (GDPR) – European Union
- California Consumer Privacy Act (CCPA) – United States
- Federal Trade Commission (FTC) Fair Information Practice Principles – United States
- Kişisel Verilerin Korunması Kanunu (KVKK) – Turkey
- Information We Collect
We collect the following categories of personal data:
- a) Information You Provide Directly
- Full name
- Email address
- Telephone number
- Shipping/billing address
- Company name and VAT number (if applicable)
- Payment information (processed securely through third-party gateways)
- b) Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Pages visited and actions taken on the website
- Time and date of access
- Cookies and tracking pixels (see Section 7)
- c) Sensitive Personal Data
We do not intentionally collect sensitive data such as:
- Health or biometric data
- Racial or ethnic origin
- Political opinions, religious or philosophical beliefs
- Sexual orientation
- How We Use Your Information
We use your data for the following purposes:
- To process orders and deliver products
- To provide customer support and respond to inquiries
- To improve our website and user experience
- To send transactional or promotional emails (only if you opt-in)
- To fulfill legal and regulatory obligations
- To detect and prevent fraud or abuse
- Legal Basis for Processing (GDPR Article 6)
We process personal data based on the following legal grounds:
- Consent: When you voluntarily subscribe or provide personal data.
- Contractual necessity: When processing is required to fulfill an order or service.
- Legal obligation: To comply with tax or regulatory requirements.
- Legitimate interest: For fraud prevention, direct marketing (with opt-out rights), and service improvement.
- Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.
- Orders and transactions: Up to 10 years (for financial/tax auditing)
- Marketing lists: Until you unsubscribe
- Inactive user accounts: Deleted after 36 months of inactivity
- Sharing and Disclosure
We do not sell personal data to third parties.
We may share data with:
- Service providers (e.g., hosting, analytics, payment processors)
- Logistics partners (e.g., shipping couriers)
- Government authorities if legally required
- Affiliated entities, under strict confidentiality agreements
All third parties are required to implement adequate security safeguards and comply with applicable data protection laws.
- Your Rights
Depending on your jurisdiction, you may have the following rights:
Under GDPR (EU):
- Right to access your data
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to data portability
- Right to object to processing
- Right to restrict processing
- Right to lodge a complaint with a supervisory authority
Under CCPA (California):
- Right to know what personal data is collected and why
- Right to request deletion
- Right to opt out of sale (not applicable to BVN Air)
- Right to non-discrimination
Under KVKK (Turkey):
- Right to be informed
- Right to request data correction or deletion
- Right to object to unfavorable outcomes from automated processing
- Right to compensation in case of unlawful processing
To exercise any of these rights, please email us at privacy@bvn-air.com.
- Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
- Maintain session and security
- Analyze website performance
- Personalize content
You may control cookies through your browser settings. However, disabling cookies may affect website functionality.
- Data Transfers (International)
Your data may be transferred and stored in servers located outside your country, including the United States or the European Union. We ensure that all international transfers comply with applicable laws, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Data Security
We implement industry-standard security measures including:
- SSL encryption
- Secure access controls
- Periodic security audits
- Encrypted payment processing via PCI-DSS compliant services
Despite our efforts, no digital system is 100% secure. You share data at your own risk.
- SMS Privacy
BVN AIR USA LLC may disclose Personal Data and other information as follows:
- Third Parties that Help Provide the Messaging Service: We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
- Additional Disclosures: Affiliates: We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
-
Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. If we become aware of such data, we will delete it immediately.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such sites.
- Policy Updates
We may revise this policy from time to time. The most recent version will be posted on our website with an updated revision date. Continued use of our services implies your acceptance of the updated policy.
- Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
BVN Air Data Protection Officer (DPO)
📧 Email: support@bvnair-usa.com